Obscene tweet gets Vodafone rep suspended
Publicado em 6/2/2010 às 21:21h. Fonte: CNET News
Working in customer service is never easy. People can be difficult, nay, impossible at times. But if there is one small rule, especially in this day of rampant networks with nothing better to do than be social, it's the one that says "don't insult the customer."
This rule seems not to have been followed by one customer service representative who works, at least for now, for U.K. wireless carrier Vodafone.
According to the Guardian , this individual posted a Friday tweet on Vodafone's official Twitter page that read: "VodafoneUK is fed up of dirty homo's and is going after beaver."
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